Customer Feedback

@Sunita Giri
Thimphu Sep 18, 2021 12:10 PM (3 years ago)

Always a pleasure to shop with you Zala.bt. Would appreciate if you provide us a variety of healthy food items from oil(nature fresh), Fibre food items, breakfast ceteals to our local products
Thank you as always..

@Admin Sep 18, 2021 02:31 PM

Hi Sunita,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

We noticed you mentioned you’d like to see more choices of edible items? We shall work on adding varieties on our products for your convenience la.

Thanks again!

@Tshering
Zhemgang Sep 17, 2021 04:28 PM (3 years ago)

outstanding

@Admin Sep 18, 2021 02:32 PM

Dear Tshering,

We’d just like to thank you for taking the time to write this review. We’re a growing e-commerce website and every bit of feedback like this does so much to help us out!
We’re very grateful for customers like you and hope you stick with us for years to come!

Thanks again!

@Tshering Dorji
Thimphu Sep 11, 2021 09:32 PM (3 years ago)

????

@Admin Sep 12, 2021 12:03 PM

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your time. Please let us know what we can do for you in the future.”

@Tandin Wangchuk
Thimphu Sep 11, 2021 05:39 PM (3 years ago)

deliveries were very fast but need clearer information on the delivery charges
it said free on the bill but not when delivered
rest
everything is ?

@Admin Sep 12, 2021 12:58 PM

“We’re glad you feel satisfied with our delivery but are sorry to hear you had to pay for the delivery la. In your case we had to charge as the location was outskirts of Thimphu la.

We are working on nulling the delivery charge and want to ensure you receive the great service our team is known for providing.”

“Your satisfaction is important to us, so we shall try to work on this matter as fast as possible la.

Thank you!

@Sonam Lhaden
Thimphu Sep 3, 2021 04:29 PM (3 years ago)

zala ? is the best online shopping. It makes our life more easier and convenient. All the prices are reasonable and cheap.Truly grateful for all the Zala team being so polite and caring for their customers.

@Admin Sep 3, 2021 04:42 PM

Thank you for taking your time out to provide us with your review la. We hope to be the best and with customers like you, we feel we are not long from being one of the best shopping website in Bhutan la. Thank you!

@Pema Lhadon
Wangdue Phodrang Sep 1, 2021 10:41 PM (3 years ago)

Friendly, responsive and efficient.

@Admin Sep 2, 2021 10:46 AM

We are very happy to hear your review la. We hope to be the best shopping destination in Bhutan. Keep shopping with zala.bt!

@Karma Dendup
Thimphu Sep 1, 2021 03:23 PM (3 years ago)

thank you for your good service la,, best online app in bhutan,,???

@Admin Sep 1, 2021 09:43 PM

Thank you for taking time to write this feedback. Hope to see you again.

@Pema Tshering
Thimphu Aug 31, 2021 07:22 PM (3 years ago)

Excellent product la

@Admin Sep 1, 2021 09:16 AM

Thank you and very obliged with the feedback la.

@Pema Tshering
Thimphu Aug 31, 2021 05:52 PM (3 years ago)

excellent service ?

@Admin Aug 31, 2021 06:43 PM

We are very happy to receive such wonderful feedback. Thank you for shopping on zala.bt la.

@Tashi Wangmo
Thimphu Aug 26, 2021 05:26 PM (3 years ago)

Thank you for speedy delivery and good hospitality

@Admin Aug 26, 2021 06:31 PM

Thank you so much for your feedback la. We hope to see you shop again.