Privacy Policy


Thank you for choosing to be a part of our community at Zala.bt. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@zala.bt

When you visit our website https://www.zala.bt/ (the website), use our mobile application, as the case may be (the app) and more generally, use of any or our services (the services, which includes the website and the app), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.

In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with. Please discontinue the use of our services immediately.

This privacy notice applies to all the information collected through our services (which as described above include our website and the App) as well as any related services, sales, marketing or events related to Zala.bt.

Should you have any clarifications regarding this privacy policy, please write to us at info@zala.bt

1.      WHAT INFORMATION DO WE COLLECT?

Personal information that you disclose to us

We collect personal information that you voluntarily provide us when you register on the services, express an interest in obtaining information about us or our products and services when you participate in activities on the services (such as by posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the services, the choice you make and the products and features you use. The personal information that we collect from you may include your Phone numbers, names, email address, mailing address, usernames, passwords, billing address, contact data.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information Automatically collected

Some information such as your internet protocol (IP) address, browser and device characteristics is collected automatically when you visit our services.

Information collected through our App

We collect information regarding your geolocation, mobile device, push notifications, when you use our App.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

  

2.      HOW DO WE USE YOUR INFORMATION?

 We use personal information we collect or receive:

     -To facilitate account creation and logon process.

     -To post testimonials.

     -Request feedback.

     -To enable user to user communication.

      -To manage user accounts.

      -To send administrative information to you.

       -To protect our services.

  -To enforce our terms, conditions or policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

  -To respond to legal request and prevent harm.

  -Fulfill and manage your orders.

  -Administer prize draws and competitions.

  -To deliver and facilitate delivery of services to the user.

  -To respond to user enquiries/offer support to users.

  -To send you marketing and promotional communications.

  -Deliver targeted advertising to you.

  -For other business purposes.

  

3.      WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share your information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

 

4.      WHO WILL YOUR INFORMATION BE SHARED WITH?

We only share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provide in the “contact us” section.

              -Affiliate Marketing Programs

              -Ad Networks

              -Sales and Marketing Tools         

              -Social Networks

              -Payment Processors

 

5.      DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies to access or store information.

 

6.      HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (For instance, IF your personal information has been stored in the backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

7.      HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

 

8.      DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The update version will be indicated by an updated ‘REVISED’ date of the updated version will be effective as soon as it is accessible. If we make the material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you the notification.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

9.      HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this notice, you may email us at info@zala.bt or by post,

              To,

              Zala.bt

              2nd Floor, Pema Apartments

              Babesa Expressway, Next to Tata showroom

    Babesa, Thimphu 11001

    Bhutan

 

10.  HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of Bhutan, you may have the right to request access to the personal information we collect from you, change that information or delete it in some circumstances.

To request review, update or delete your personal information, please visit

https://www.zala.bt/pages/account-info

 

Edited: admin
Oct 20, 2021 05:25 PM