Customer Feedback

@Tashi wangmo
Thimphu Aug 21, 2020 12:54 AM (4 years ago)

Cheers to zala.bt, very good service...stay safe la

@Admin Aug 21, 2020 01:05 AM

Thank you. Keep visiting for more products la.

@Sangay dorji
Thimphu Aug 20, 2020 09:30 PM (4 years ago)

Thank you for your service

@Admin Aug 21, 2020 01:04 AM

You are welcome and Thank you for the feedback la.

@Dechen Eadon
Thimphu Aug 19, 2020 11:40 PM (4 years ago)

Great service. Like your tracking system and the regular update on Facebook, SMS and email.

@Admin Aug 20, 2020 03:01 AM

Thank you for your feedback, we hope to deliver our best every time you visit zala.bt. Kadrinche la.

@Umesh Pradhan
Thimphu Aug 19, 2020 10:34 PM (4 years ago)

Thank you for the great service that you are providing. For a new e commerce company to be this efficient and customer friendly is really commendable. You have gained our trust and we shall keep availing your services. We hope that your company will gain enough profits as well which would help make your service delivery even better. I wish you all the best :)

@Admin Aug 20, 2020 02:58 AM

Thank you Mr. Pradhan, your wonderful feedback is whats keeps zala.bt and our zala delivery team in high spirits. We are hopeful for the best and will continue to serve our nation as best as we can. Thank you again.

@Phurba Sangay Sherpa
Thimphu Aug 19, 2020 09:06 PM (4 years ago)

Thank you zala.bt for timely delivery of the order. I know the pain and difficulties in deleverying things in this point of time. You guys risk your life to make you happy.

About the product, it's well packed with well written invoice attached there.
I wish to do shopping from you next time too. One of the best and efficient service in Bhutan.
Thank you zala.bt
Thank you Abit

@Admin Aug 20, 2020 02:54 AM

We are so much delighted to receive such wonderful feedback from our customers. Please visit again and thank you so much for the feedback la.

@Kinley Dorji
Thimphu Aug 19, 2020 04:38 PM (4 years ago)

Thank you

@Admin Aug 20, 2020 02:52 AM

You are welcome la. Hope to see you again.

@Yogesh Dahal
Thimphu Aug 18, 2020 08:05 PM (4 years ago)

No delays, prompt and proper responses, even in this situation. If you could add a filter to sort away 'out of stock' items, that would be the best..

@Admin Aug 18, 2020 10:22 PM

Las la. We would be glad to take your feedback on the system change. Much appreciated la.

@Phurpa Lhamo
Thimphu Aug 18, 2020 06:32 PM (4 years ago)

Given the situation, you all need to make sure the delivery man wear mask shield, gloves and sanitizer too la since we can not take any risks la..
Overall, your service was better than others.

@Admin Aug 18, 2020 10:20 PM

Thank you for your kind words. We will work on it and make sure we follow safety procedures strictly.

@Jigme Dorji
Thimphu Aug 18, 2020 03:10 PM (4 years ago)

Hope this kind of services will countinue, it will keep us safe. Thank you

@Admin Aug 18, 2020 03:37 PM

Thank you for the feedback. It's a pleasure to know that our serve was helpful. We will do our best la.

@Manisha subba
Thimphu Aug 18, 2020 11:39 AM (4 years ago)

Please do add many more items please....and this seevice is just so good.....

@Admin Aug 18, 2020 03:31 PM

Thank you la. Yes we are trying to upload new products every day. Keep visiting for more updates la.