Customer Feedback

@Karma Yangden
Haa Oct 25, 2020 06:32 PM (4 years ago)

The service provided by Zala is awesome but what if there is a separate category for baby because the category given are mixed with kids. So it would be easy for us to order baby's product and feeding from you all la. ?

@Admin Oct 28, 2020 12:50 PM

We are glad to know that you like our services. We have created a separate category as Baby Care under Toys, Kids & Babies. We thank you for your kind words and looking forward to seeing you again!

@Sonam Wangda
Thimphu Oct 24, 2020 03:59 PM (4 years ago)

Following product products need to be also included:
1. More no. of cloths and shoes for both gender.
2. More varieties of electronics such as mobile phones of different brand and laptops.
3. More detail specification of products needed.
4. More varieties of sofa sets and furniture's.
5. Also include more products of gents.
Apart from above points, i find all your services and regarding deliveries excellent.

@Admin Oct 28, 2020 12:45 PM

Wow, your effort and suggestion has blown our minds. Thank you so much for taking the time to write to us. We are constantly working on adding new products and features everyday. Please stay updated and follow us on social networking sites for instant updates.

@Chhimi Lendral Choden
Thimphu Oct 15, 2020 09:02 PM (4 years ago)

Thank u so much for d product LA...
???

@Admin Oct 19, 2020 11:15 AM

Your feedback is important to us. Thank you for shopping at zala.bt

@Bungchen
Thimphu Oct 15, 2020 04:16 PM (4 years ago)

Amazing!!

@Admin Oct 19, 2020 11:14 AM

Thank you for your kind works la.

@Mepham Zangmo
Thimphu Oct 9, 2020 09:41 AM (4 years ago)

fast and convenient.

@Admin Oct 9, 2020 12:11 PM

Thank you for using zala.bt la.

@Kinley Dorji
Thimphu Sep 30, 2020 02:21 PM (4 years ago)

Good

@Admin Oct 1, 2020 03:18 PM

Thank you for the feedback la.

@Namkha Zangpo
Thimphu Sep 22, 2020 06:31 PM (4 years ago)

Most of the items are out of stock. It would be great if stocks are always available. Great service.

@Admin Sep 24, 2020 03:24 AM

We are updating our stocks everyday. Please follow us on facebook and instagram for stock updates. We would like to thank you for your feedback and support la. Zala Team.

@Ganga R Dhungyel
Thimphu Sep 15, 2020 04:07 PM (4 years ago)

Thank you for the prompt delivery of the order. You have exceeded my expectations on all fronts. Just so that. the delivery guys do not have a hard time finding a delivery address due to the lack of proper addressing system at the moment, it would be great if you allow customers to upload a google map indicating their delivery address. Direct Integration of the payment with the banks or another payment gateway would be appreciated too. Thank you and your service during these hard times is greatly appreciated.

@Admin Sep 17, 2020 04:17 PM

Our team here at Zala.bt is thrilled to receive such wonderful feedback and suggestion on your shopping experience. We have already made the delivery location tracking system. You can add your location on your next purchase la. We are also working on payment options directly with RMA and we will be making it online soon. Thank you again for your feedback la.

@Jaja Kipgen
Thimphu Sep 11, 2020 05:33 PM (4 years ago)

Thanks for the quick delivery!

@Admin Sep 11, 2020 09:11 PM

Thank you for the feedback la. We hope to see you again.

@Kinley Dorji
Thimphu Sep 1, 2020 11:14 PM (4 years ago)

Good delivery. Thanks

@Admin Sep 2, 2020 05:29 PM

Thank you for your kind words. We wish to see you again la.