Customer Feedback

@Alysha Rai
Thimphu Jul 15, 2023 08:54 PM (1 year ago)

it was actually food net but u guys mentioned as new mosquitoe net for new born baby, I am not happy with the product, it's too small that baby don't even fit there, please don't fool customers from nowonwards

@Bisal subba
Thimphu Jun 29, 2023 06:45 PM (1 year ago)

havent received refund yet

@Admin Jun 30, 2023 12:56 PM

Hello, we have refund your nu.45 Yesterday itself. kindly check.

@Kinzang Norbu Rigzin
Thimphu Jun 8, 2023 07:13 PM (1 year ago)

Before time

@Admin Jun 9, 2023 10:00 PM

Thank you for your excellent review and shopping at zala.bt

@Tshering Yangzom
Thimphu May 30, 2023 02:08 PM (1 year ago)

Overall, the service is extremely good and customer friendly. Moreover, the price is also reasonable and cheap compared with other stores. If you can include pet feeds too (cats, dogs). I have really enjoyed shopping from zala. It was very much reliable and convenient. Thank you.

@Namgay Dorjee
Thimphu May 9, 2023 06:13 PM (1 year ago)

sensor stopped working. zala tried hooking me up with the product shop, they called me and promised to fix but never came. today I am throwing away the whole assembly .

@Phuntsho
Thimphu Apr 13, 2023 05:52 PM (1 year ago)

on time

@Admin Apr 17, 2023 05:08 PM

Thank you for your kind words. We are glad you received the order la.

@Medon
Thimphu Mar 27, 2023 09:16 AM (1 year ago)

sorry item was collapsible and in the box...

@Admin Mar 27, 2023 12:26 PM

We apologies for the inconvenience caused in-terms of the packaging, However we will be careful for next time. Thank you for your honest feedback.

@Medon
Thimphu Mar 26, 2023 07:44 PM (1 year ago)

app needs to be updated regarding stock availability. Items often missing

@Admin Mar 27, 2023 12:22 PM

sorry for inconvenience, we will make sure to update stock. Thank you

@Manoj Adhikari
Thimphu Mar 15, 2023 07:18 AM (1 year ago)

black marker pen and blue marker pen purchased is not working. the ink is dried up. need replacement.

@Admin Mar 15, 2023 11:36 AM

Apologies for the inconvenience caused. We have informed our sales team and we will send replacement by today evening la.

@Yeshey Choden
Thimphu Mar 5, 2023 06:01 PM (1 year ago)

Very convenient and the service is so great ?

@Admin Mar 7, 2023 04:26 PM

Thank you for your excellent review and shopping at zala.bt