Customer Feedback

@Tashi Wangmo
Thimphu Jan 14, 2022 06:41 PM (2 years ago)

@Admin Jan 14, 2022 06:47 PM

We are happy to see that you had a 5-Star experience with zala.bt
Thank you so much for the positive rating. We are happy that you are happy, and we are looking forward to your next visit.
we zala.bt family wish HAPPY NEW YEAR to team Dhensel la.

@Tashi Wangmo
Thimphu Jan 14, 2022 06:40 PM (2 years ago)

@Admin Jan 14, 2022 06:49 PM

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Zala.bt, We look forward to serving you for many years to come!

@Sonam Dema
Samdrup Jongkhar Jan 13, 2022 07:39 PM (2 years ago)

@Admin Jan 13, 2022 07:51 PM

Sorry for inconvenience caused la but you gave us slightly different number. Instead of 17501903, it was mentioned 17501803. Thus, we contacted you through email la. We would be grateful if madam could revisit your order along with your phone number.
Thank you for visiting zala.bt
Hope to see you again la.

@Sheela khaling
Thimphu Jan 9, 2022 06:02 PM (2 years ago)

@Admin Jan 9, 2022 06:04 PM

Your 5 Star rating and the review is the best thing we could hope for. Thank you so much for the support la.
Thanking you for shopping with zala.bt
Hoping to see you again.

@Tsegyel Dorji
Thimphu Jan 3, 2022 07:50 PM (2 years ago)

@Admin Jan 3, 2022 08:16 PM

Thank you for noting your concern and the rating la. We are sorry for inconvenience caused. since it's a sealed product we don't open and dissatisfy customers. Our delivery team make sure to mention about returning and refunding within 24hrs since it's an electronic material.
We will follow up and make sure to return la.
Thanking you for shopping with zala.bt
Hoping to see you again.

@Roseleen Gurung
Thimphu Jan 3, 2022 05:16 PM (2 years ago)

@Admin Jan 5, 2022 09:32 AM

Thank you for your rating and about the price indication, it is clearly mentioned on your invoice la. That's the actual price of the product you purchased la. Thank you.

@Tenzin Tobchen
Thimphu Jan 2, 2022 12:13 PM (2 years ago)

@Admin Jan 2, 2022 12:16 PM

Your 5 Star rating and the review is the best thing we could hope for. Thank you so much for the support la.

@Tashi Gyeltshen
Thimphu Jan 1, 2022 11:25 AM (2 years ago)

@Admin Jan 1, 2022 03:35 PM

Your review just made our day. Thank you so much for your positive feedback la. Glad to be at your service.

@Sonam Yangchen
Thimphu Dec 27, 2021 10:19 AM (2 years ago)

@Admin Dec 27, 2021 11:06 AM

We are very much grateful for your outstanding rating and the feedback la. Keep shopping from Zala.bt.

@Madan Gurung
Thimphu Dec 26, 2021 10:38 PM (2 years ago)

@Admin Dec 27, 2021 09:37 AM

Thank you for the feedback and we are extremely sorry, for the inconvenience la. Our team will exchange shoe today during morning delivery.