How can I return or replace an item?


If you wish to return/replace an item, you can call our customer service team on +975-17611533, +975-77131319. Our team will process your return/replace issue and call you back.

You can return the item on:

ZALA.BT
Flat No.4, Pema Apartment
Babesa Expressway, Thimphu

Remember to return/replace you item within 24 hours from the time of delivery.